How to choose a contractor
Reputable HVAC Contractors are not a “Dime-a-Dozen”
There are several important factors to keep in mind when choosing an HVAC contractor. We have compiled the following tips to help you make an educated decision and receive quality service.
Your HVAC contractor should be a leading dealer. You want your contractor to have the buying power or leverage to get priority service and parts.
Your HVAC contractor should have a long history of doing business. In many cases, a reputation for quality, reliability and dependability grows with length of service to a community.
Your HVAC contractor should be licensed and insured. Many small contractors aren’t operating with the required licenses. This puts homeowners in financial jeopardy, particularly when things go wrong. Ask to see state and local licenses, liability insurance forms and worker’s compensation documents. Be sure documents apply to any technicians or subcontractors in his employ.
Your HVAC contractor should have a service department that will continue to support your needs after the installation. Make sure your contractor offers annual maintenance, service and repairs to keep your system running smoothly for years to come.
Your HVAC contractor should have a formal technician training program. Check for membership in professional organizations such as NATE (North American Technician Excellence), and EPA certifications.
Your HVAC contractor should have a strong track record. Some contractors have limited experience with different types of equipment and the installation process. Ask for references, and don’t be afraid to check those references.
Your HVAC contractor should visit your home and make an on-site inspection before any equipment is recommended. As much as 30% of the efficiency of your system is a result of your ductwork. Your contractor should inspect all ductwork for leaks and incomplete connections, as well as compatibility with the rest of your system.
Your HVAC contractor should know how to properly size your home heating & cooling system. Don’t use a contractor
who wants to size your system based solely on square footage. A qualified contractor will perform a load calculation which considers many factors.
Your HVAC contractor should engage you in conversation in an effort to learn your expectations of your new heating/cooling system. Whether you are choosing a complete system or a single piece of equipment, there are many factors to consider, such as budget, efficiency, and comfort. Your contractor should assist you in making the best choice for you, not the best sale for him.
Your HVAC contractor should be prepared to discuss any indoor comfort concerns you may have. Your furnace and air conditioner or heat pump are only a part of your home’s total comfort system. There are many other issues that your contractor can help you address, including indoor air quality, zoning and ventilation.
